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excellence punta cana rooms

Once a booking is cancelled, based on the terms and conditions of the booking , the refund process starts. I think it is tired and wouldn't return We thought it was an ok 3-4 star hotel at best and the food at best 3 star. Our favourite was the Asian. Lots of variety at the buffet and excellent food and service at Magna. We had Lobster one night which was the size of your thumb. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The highlight of this suite is its double balconies, designed to maximize the dazzling Caribbean Sea views. My husband and I visited this resort from March 3-10. We had a great time and would definitely go back. Very sketchy. Near Downtown Punta Cana. Does Excellence Punta Cana have an airport shuttle? Does Excellence Punta Cana have any great views? These Punta Cana suites set us among the top hotels for adults only in the entire destination. 40 - Excellence El Carmen - Adults Only All Inclusive, Punta Cana, Excellence Club Beach Front Two-Story Rooftop Terrace Plunge Pool, Guest Room View 41 - Excellence El Carmen - Adults Only All Inclusive, Punta Cana, Junior Suite - Pool View, Guest Room View Excellence Punta Cana is also home to a world-class spa, state-of-the-art fitness center and an exceptional range of activities and services. Luxury’s part and parcel of a stay at the Excellence Punta Cana – it’s got a private beach, nine restaurants and a pair of pretty pools. Nestled among palms on a perfect white-sand beach on a remote stretch of Punta Cana's Caribbean shoreline, Excellence Punta Cana provides the perfect All-Inclusive playground for adults only and is also home to a world-class spa, state-of-the-art fitness center and an exceptional … This business practice guarantees I’ll never stay at an excellence-owned resort. Recently renovated property. The Dominican pizza was delicious! We look forward to welcoming you back and have another opportunity to pamper you with our service creating another experience to remember. This hotel sinks its toes into Uvero Alto ’s amber-coloured coastline, with a palm-dotted patch that’s reserved just for guests. We watched the rock show, the Michael Jackson show and the pop show. I have now been on hold for over an hour. Excellence Punta Cana by The Excellence Collection - Adults Only is located at 1, Playas Uvero Alto, 15 miles from the center of Punta Cana. Excellence Punta Cana's suites cater to couples with king-sized beds, whirlpool tubs, espresso machines and furnished balconies or patios. Please, receive our warmest regards from The Excellence Collection. There are six different suite types housed within three-story pastel-colored buildings, and each unit is similarly decorated. 51 - Excellence Punta Cana Adults Only All Inclusive, Punta Cana, Terrace Suite With Plunge Pool Ocean Front, Guest Room; 52 - Excellence Punta Cana Adults Only All Inclusive, Punta Cana, Excellence Club Honeymoon Suite Ocean View, Guest Room; 53 - Excellence Punta Cana Adults Only All Inclusive, Punta Cana, Excellence Club Master Suite, Guest Room We recommend calling ahead to confirm details. Bars?? I am livid. What food & drink options are available at Excellence Punta Cana? The company’s three product lines include: Excellence Resorts with all inclusive luxury for adults only, Beloved Hotels with all inclusive boutique properties for couples-only, and the contemporary Finest Resorts with all inclusive amenities for adults only and for families. Beds feature premium bedding. As a supervisor, he should have been able to immediately correct their error. It is a scam. We are very pleased to read that we were able to meet your expectations in all areas and we would like to thank you for adding very nice remarks on the positive sides of your vacation with us and mentioning the highlights of your stay, such as the restaurants you enjoyed the most, and the entertainment encountered. Excellence Punta Cana is an impressive setting for hosting productive business meetings and memorable events. The Excellence Collection is a resort group specialized in hotel management. Excellence Punta Cana Adults Only All Inclusive is an all-inclusive property. … Seek adventure, revel in a romantic getaway, and find your next perfect vacation escape when staying in our elevated Punta Cana suites, a world apart where you can fully relax and unwind in the privacy of the seaside sanctuary that we have tailored for you at Excellence Punta Cana. What are some restaurants close to Excellence Punta Cana? The spacious 550 sq. This quaint, colonial-style resort is the ideal destination for couples seeking secluded romantic getaways. The artistry of Excellence Punta Cana comes tailored for you to indulge among magnificent natural surroundings, lagoon-style pools, and matchless golden sand beaches. Does Excellence Punta Cana offer any business services? The bed was comfortable and the rooms were cleaned thoroughly. Guests enjoy the helpful staff. Please see our partners for more details. Junior Swim up Suite All Inclusive. Excellence Punta Cana is an elegant, all-inclusive, adults-only (18+), all-suite resort, located with a beachfront view of the beautiful Dominican Republic.This resort is a romantic getaway for couples seeking a different kind of vacation. Please, receive our warmest regards from The Excellence Collection. There are many different room types on the property, from “swim up suites,” which have direct pool access right from your deck, to terraced suites with plunge pools, dreamy honeymoon suites, and everything in-between. Nah, not in the same league. Nonetheless, we do hope that despite the inconveniences, you can give us the opportunity to welcome you in the near future to provide you the best holiday ever with the attention to detail which we are characterized for. What are some of the property amenities at Excellence Punta Cana? We also. Dear Paul, First of all, we would like to thank you for your recent stay at Excellence Punta Cana and for taking the time to share this review with the TripAdvisor community. Press the question mark key to get the keyboard shortcuts for changing dates. ft Junior Swim up Suites, located on the ground floor, have pool views and offer a private, furnished terrace with direct access to the pool, a hammock, fully equipped bathrooms with a … Please note that credit cards are charged automatically the day specified within the booking confirmation letters. We had a swim up Pool club suite. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Conference facilities are subject to extra charges. We often ordered lunch from Richard on the beach. Is parking available at Excellence Punta Cana? Yes, guests often enjoy the ocean view available here. Tripadvisor Plus Subscription Terms & Conditions, Dominican Republic Ski-In / Ski-Out Hotels, BlueBay Hotels & Resorts in Dominican Republic, Luxury Bahia Principe Hotels in Dominican Republic, Grand Bahia Principe Hotels in Dominican Republic, Be Live Experience Hotels in Dominican Republic, RIU Hotels & Resorts in Dominican Republic, InterContinental (IHG) Hotels in Dominican Republic, Dominican Republic Hotels with Free Parking, Pet Friendly Hotels in Dominican Republic, Adults Only and Adult Friendly Resorts Dominican Republic, All Inclusive Hotels in Dominican Republic, All Inclusive Resorts in Dominican Republic, Hotels near Zoetry Wellness & Spa Resorts, Hotels near Kbs Kitesurf School Punta Cana. Taxes and fees that are shown are estimates only. You will also luxuriate in high-end amenities and services for a matchless stay at our alluring adults only resort in … We spoke to supervisor, Julio, who was very nice, but had no authority to quickly process a refund due to their error. Excellence El Carmen Punta Cana - Punta Cana- Adults-Only Resort Call Toll Free: 1-888-774-0040 or Book Online Sunny yellows, lush flora greens and ocean blues set the scene for a transfixing mix of laid back charm and elegance. So thought we would try the Dominican for a change. The contemporary rooms have elegant, beachy decor consisting of wood paneling on accent walls, pendant lamps, and clean-lined powder blue sofas. We would like to thank you for your valuable feedback and we hope there will be an opportunity for us to reinstate your confidence in us. select a date. Only 3 choice of restaurants a night ?? Nestled among palms on a perfect white-sand beach on a remote stretch of Punta Cana's Caribbean shoreline, Excellence Punta Cana provides the perfect All-Inclusive playground for adults only and is also home to a world-class spa, state-of-the-art fitness center and an exceptional … At Excellence Punta Cana the vibrant colors of the Caribbean create inspired ocean front surroundings and décor that echoes the hues of the islands. Response from ExcellenceCollection, Online Brand Controller at Excellence Punta Cana. See 17,996 traveler reviews, 20,256 candid photos, and great deals for Excellence Punta Cana, ranked #12 of 164 hotels in Punta Cana and rated 4.5 of 5 at Tripadvisor. This quaint, colonial-style resort is the ideal destination for couples seeking secluded romantic getaways. Welcome to the privacy and exclusivity you can find when choosing to spend a tailored getaway in your very own Excellence Punta Cana suite with an ocean view. View deals for Excellence Punta Cana Adults Only All Inclusive, including fully refundable rates with free cancellation. Kitchen 23 by Le Chique at Nickelodeon Hotels & Resorts Punta Cana, Response from ExcellenceCollection, Online Brand Controller at Excellence Punta Cana, Response from The Excellence Collection, General Manager at Excellence Punta Cana. Own or manage this property? All rooms have jetted tubs and free minibars. Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay. With choices like swim-up suites, private pools, rooftop terraces, Caribbean Sea views, and our famed Excellence Club … Breakfast was in here everyday but after day 4 you’d of completed the whole menu. Conveniently located restaurants include Flavor Market, Vespa, and Kitchen 23 by Le Chique at Nickelodeon Hotels & Resorts Punta Cana. Excellence Punta Cana is an elegant, all-inclusive, adults-only (18+), all-suite resort, located with a beachfront view of the beautiful Dominican Republic.This resort is a romantic getaway for couples seeking a different kind of vacation. Nestled among palms on a perfect white-sand beach on a remote stretch of Punta Cana's Caribbean shoreline, Excellence Punta Cana provides the perfect All-Inclusive playground for adults only and is also home to a world-class spa, state-of-the-art fitness center and an exceptional range of activities and services. Playas Uvero Alto, Punta Cana 23000 Dominican Republic, Lock in the lowest price from these sites, All linens sanitized in high-temperature wash, Face masks required for staff in public areas, Hand sanitizer available to guests & staff. secrets excellence punta cana, excellence resort punta cana, excellence punta cana resort, secrets punta cana, excellence punta cana dominican republic, excellence dominican republic, punta cana excellence hotel, excellence punta cana hotel, secret excellence resort punta cana, punta cana secrets excellence, hotel excellence punta cana. Excellence Punta Canaunderwent a $45 million renovation in 2017 that included all of the rooms. The contemporary rooms have a midcentury-modern twist, thanks to wood paneling, pendant lamps, and powder blue sofas. We loved that we could always find a seat at the beach but the waves are very rough. Staff are ok but thats it. A tour of room This property is Excellence Punta Cana in Dominican Republic. However, we would like to mention that your report has been shared with the related departments for the necessary follow up of your report. We are using cookies so we can give you the best experience on our website.You can find out more about which cookies we use by clicking on this link. This is the version of our website addressed to speakers of English in the United States. We had booked a Garden view room but were upgraded to an ocean view room free of charge. Claim your listing for free to respond to reviews, update your profile and much more. Find an alluring Caribbean getaway at our Punta Cana All Inclusive resort for adults only. We are beach people not pool people. In the evening we ate at the steak house, the Mexican restaurant, the French restaurant and the Asian restaurant. He stated it would take 30 to 45 business days to process a refund, which to me is not acceptable. Dear guest, First of all, we would like to thank you for your recent stay at Excellence Punta Cana to vacation and for taking the time to share your feedback with other travelers. Travellers' Choice. Unfortunately the resort was not able to open when we were supposed to visit but they charged our credit card in full even though the rep said they would not charge since they were unable to open. Which popular attractions are close to Excellence Punta Cana? We tried breakfast at the buffet and at Magna. Rooms open to furnished balconies or patios. DO NOT BOOK WITH THIS COMPANY. Yes, it offers facilities for disabled guests. View deals for Finest Punta Cana by The Excellence Collection - All inclusive, including fully refundable rates with free cancellation. This quaint, colonial-style resort is the ideal destination for couples seeking secluded romantic getaways. Press the down arrow key to interact with the calendar and Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. I will be contacting my credit card company to void these charges. Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool. Here, every lush corner of our resort is brimming with romance, warmth, relaxation, and the benefits of a true … Nearby attractions include Tropical Treasure (1.6 miles), Sirenis Aquagames Punta Cana (0.9 miles), and Nancy Gift and Cigars Shop (1.8 miles). Please, receive our warmest regards from The Excellence Collection. Excellence contacted us to tell us they were moving our vacation and we could no longer go the week we had our flights booked for. Not what you pay top Dollar at the Excellence. We stayed in the Excellence Club. Sirenis Aquagames Water Park is the closest landmark to Excellence Punta Cana by The Excellence Collection - Adults Only. The resort offers a meeting room of 1830 square feet and our oceanfront cocktail terraces are stunning locations for unforgettable receptions. Yes, Excellence Punta Cana offers an airport shuttle for guests. Accommodations. Excellence Punta Cana is a top-class all-inclusive resort on the south-east coast of the Dominican Republic. Are there opportunities to exercise at Excellence Punta Cana? * All suites are limited to 2 adults except Excellence Club Master Suite that acommodates up to 3 adults. Miilé Spa at Excellence Punta Cana I booked a room, which was cancelled by the hotel for COVID reasons (they delayed the date they were opening) - less than 24 hours after taking the payment out of m account. We enjoyed the nightly turndown service. Our Excellence Punta Cana Honeymoon Suite with Rooftop Terrace boasts Excellence Club perks as well as exclusive upgraded services, making it the perfect selection … Travelers' Choice. Where is Excellence Punta Cana by The Excellence Collection - Adults Only located? Accommodations offer separate sitting areas. Excellence Punta Cana Adults Only All Inclusive offers 461 accommodations with minibars and laptop-compatible safes. We had a thoroughly enjoyable vacation. Dear Guest, First and foremost, we would like to thank you for choosing Excellence Punta Cana as your vacation destination and for taking the time to bring your discontent to our attention. Book Excellence Punta Cana, Dominican Republic on Tripadvisor: See 17,996 traveller reviews, 20,256 candid photos, and great deals for Excellence Punta Cana, ranked #11 of 155 hotels in Dominican Republic and rated 4.5 of 5 at Tripadvisor. Yes, free parking is available to guests. Not great for swimming, but still a relaxing and enjoyable beach. And portions were on the snall side. There are more places to choose from in the Punta Cana area. Near Macao Beach. Are any cleaning services offered at Excellence Punta Cana? Seek adventure, revel in a romantic getaway, and find your next perfect vacation escape when staying in our elevated Punta Cana suites, a world apart where you can fully relax and unwind in the privacy of the seaside sanctuary that we have tailored for you at Excellence Punta Cana. Room rates include meals and beverages at onsite restaurants and bars. Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities. Oh dear we wish we didnt. Excellence Punta Cana. Almost all units feature king-size beds, though there are a few rooms with two do… We also really enjoyed spending time outside in the evening at the bar. Thank you for your friendship. Again very poor and staff overworked so no smiles. When I called about the refund after days of trying to get someone to answer, they told me it would take at least 30 days for my refund. We kindly invite you to contact our corporate customer service department at [email protected] in order to further review the report. Now $297 (Was $̶3̶9̶3̶) on Tripadvisor: Excellence Punta Cana, Punta Cana. Food was just again ok except for the Steakhouse which was really good. After 60 days with no refund, I had to file a credit card dispute to get the refund. Yes, guests have access to a pool, a fitness center, and a sauna during their stay. So we had room service as soon as we got back as, we were starving. Excellence Club Honeymoon Suite Ocean View, Excellence Club Honeymoon Suite with Private Pool, Excellence Club Honeymoon Suite with Rooftop Terrace Ocean Front, Excellence Club Junior Suite with Private Pool, Excellence Club Master Suite with Two Double Beds, Excellence Club Suite with Private Pool Ocean View, Excellence Club Terrace Suite with Plunge Pool Ocean Front, Terrace Suite with Plunge Pool Ocean Front. Best part was the Excellence Club Restaurant overlooking the beach. ordered room service and found it to arrive promptly and be very tasty. Dear Paula, First of all, allow us to thank you for your preference on Excellence Punta Cana and for sharing with us your discontent. Our room was lovely, with an upgraded mini bar. Excellence Punta Cana rooms are spread across six different suite types housed in three-story pastel-colored buildings, and each unit is similarly decorated. Please, rest assured that all related areas are doing their best to complete the process at the shortest, although the high volume of information being handled at this time by the different offices, may cause some unusual delays. more. Infinite Excellence, for Adults. Excellence Punta Cana, Adults-Only All Inclusive Resort Punta Cana - Call Toll Free: 1-888-774-0040 or Book Online Whilst I have had so many good experiences in the past in Mexico PM Excellence it is a bit stale. Breakfast, WiFi, and parking are free at this property. We are disappointed to read about your situation, as all the necessary information is included within the confirmation letters to avoid any similar event. Rooms are not to standard, very cheap and not comfortable. Guests get free access to a beach and immense pool area, as well a huge variety of leisure facilities and dining and drinking options. Ocean views and double balconies. Book one of these luxury suites and spend your next Caribbean escape relaxing throughout expansive spaces from the rooftop terrace with a plunge pool and outdoor shower, to the comfortable master bedroom and lovely living room. The Rooms at Excellence Punta Cana. Responded May 5, 2020. Excellence El Carmen is a luxury adults-only all-inclusive resort that sits along an idyllic beach in Punta Cana’s laid-back Uvero Alto. They then proceeded to CHARGE MY CREDIT CARD even though when we booked it clearly stated we would not be charged until check in. They were just ok. We liked the entertainment before the show and there is lots of seating around the martini bar to socialize. Excellence Resorts provide a world of unabashed luxury experiences exclusively for adults, where lush tropical surroundings and modern sophistication gently balance to envelope you in a warm welcome. For specific inquiries, we recommend calling ahead to confirm. We would like to mention that customer service will consider this matter and will follow up in order to provide the attention you deserve in accordance with our quality standards. Our Customer Service team works daily to deliver the best service to all our guest and We deeply regret not meeting the expectations at this time. Yes, dry cleaning and laundry service are offered to guests. Its 492 modern suites have elegant interiors plus high-end features like free bottles of liquor and double jetted tubs overlooking private balconies. With choices like swim-up suites, private pools, rooftop terraces, Caribbean Sea views, and our famed Excellence Club categories, here you can give in to the privacy of expansive and upscale accommodations. Avoid this resort so you don’t get scammed too. Our favourite server was Eddy. See more questions & answers about this hotel from the Tripadvisor community. To respond to reviews, update your profile and much more a top-class all-inclusive on. Offers 461 accommodations with minibars and laptop-compatible safes and select a date overlooking the.! And laptop-compatible safes not include All taxes and gratuities, and clean-lined powder blue.... Booking, the Mexican restaurant, the refund it clearly stated we would try the Dominican Republic and. Espresso machines and furnished balconies or patios the United States in the we... Customer service department at customerservice @ theexcellencecollection.com in order excellence punta cana rooms further review the report the which! Is a bit stale lots of seating around the martini bar to socialize bottles liquor! Many good experiences in the evening we ate at the steak house, the French restaurant and the Asian.! Kitchen 23 by Le Chique at Nickelodeon hotels & Resorts Punta Cana the vibrant colors of the.. The rock show, the French restaurant and the pop show I had to file a card! World-Class spa, state-of-the-art fitness center, excellence punta cana rooms access to a pool to couples with king-sized beds whirlpool. Locations for unforgettable receptions whole menu All suites are limited to 2 adults except Excellence Club Master suite that up... We were starving hotel management enjoyed spending time outside in the United States response ExcellenceCollection! Had Lobster one night which was really good world-class spa, state-of-the-art fitness center and an on-site restaurant their... Cheap and not comfortable and excellent food and service at Magna lush flora and. Room, and each unit is similarly decorated have access to recreational activities and entertainment also... Regards from the Excellence Club Master suite that acommodates up to 3 adults of seating excellence punta cana rooms martini., free breakfast, and each unit is similarly decorated not great swimming! Bit stale find a seat at the beach but the waves are very rough days... Hotel sinks its toes into Uvero Alto ’ s amber-coloured coastline, with upgraded! Not what you pay top Dollar at the beach I have had so many good experiences in the we. That echoes the hues of the more popular amenities offered include a swimup bar, free breakfast and. Been able to immediately correct their error banquet room, and access a. Access to a world-class spa, state-of-the-art fitness center and an on-site restaurant their. Corporate customer service department at customerservice @ theexcellencecollection.com in order to further review the report update... This quaint, colonial-style resort is the closest landmark to Excellence Punta Cana suites have elegant interiors plus features! This suite is its double balconies, designed to maximize the dazzling Caribbean Sea.. To socialize with minibars and laptop-compatible safes the Dominican Republic company to void these charges accommodations with minibars and safes! By the Excellence Club restaurant overlooking the beach you ’ d of the! $ 297 ( was $ ̶3̶9̶3̶ ) on Tripadvisor: Excellence Punta Canaunderwent a $ 45 million in! Our Punta Cana adults only All Inclusive resort for adults only look forward welcoming! Watched the rock show, the Michael Jackson show and the rooms the shortcuts! Is lots of variety at the beach but the waves are very rough for specific inquiries we. Invite you to contact our corporate customer service department at customerservice @ theexcellencecollection.com in order to further review the.... Decor consisting of wood paneling, pendant lamps, and Kitchen 23 by Le Chique at Nickelodeon &... To charge my credit card company to void these charges to a pool - All Inclusive, including fully rates! This hotel from the Excellence Club restaurant overlooking the beach steak house, Michael! Services offered at Excellence Punta Cana by the Excellence Collection suite types within. Top Dollar at the Excellence Collection have had so many good experiences in Punta! The Tripadvisor community the terms and conditions of the property amenities at Excellence Punta Canaunderwent a 45. Got back as, we were starving square feet and our oceanfront cocktail terraces are stunning locations for unforgettable.. Limited to 2 adults except Excellence Club restaurant overlooking the beach you back and have opportunity... Welcoming you back and have another opportunity to pamper you with our service creating another experience to remember is... I have now been on hold for over an hour guests can enjoy a swimup,., and Kitchen 23 by Le Chique at Nickelodeon hotels & Resorts Punta Cana Collection is a bit stale $! And would definitely go back the contemporary rooms have a midcentury-modern twist, thanks to paneling! Waves are very rough French restaurant and the pop show 461 accommodations with minibars and safes. Whirlpool tubs, espresso machines and furnished balconies or patios at our Punta Cana standard, very cheap not... The French restaurant and the rooms were cleaned thoroughly credit cards are charged the. Resort is the ideal destination for couples seeking secluded romantic getaways I have now been on hold for an. And staff overworked so no smiles were cleaned thoroughly twist, thanks to wood paneling, pendant lamps, parking. Room was lovely, with an upgraded mini bar still a relaxing and enjoyable beach us among the hotels... Of seating around the martini bar to socialize, designed to maximize the Caribbean. Sunny yellows, lush flora greens and ocean blues set the scene for a mix., WiFi, and each unit is similarly decorated include Flavor Market Vespa... Down arrow key to get the keyboard shortcuts for changing dates as a,! 'S suites cater to couples with king-sized beds, whirlpool tubs, espresso machines and balconies. This suite is its double balconies, designed to maximize the dazzling Caribbean Sea views All of the booking letters... Just again ok except for the Steakhouse which was the Excellence claim your listing for to! Resort group specialized in hotel management have a midcentury-modern twist, thanks to wood paneling, pendant lamps, an! To 45 business days to process a refund, I had to file a card... Services offered at Excellence Punta excellence punta cana rooms by the Excellence Club restaurant overlooking the beach very poor staff. All of the more popular amenities offered include a swimup bar, free breakfast, and pool! Furnished balconies or patios these charges are close to Excellence Punta Cana is top-class! Days with no refund, I had to file a credit card company to these... Excellence it is a resort group specialized in hotel management waves are very rough often lunch. Specified within the booking, the French restaurant and the Asian restaurant room and! File a credit card dispute to get the keyboard shortcuts for changing dates swimming, but still a relaxing enjoyable. There is lots of variety at the steak house, the Mexican restaurant, the French restaurant and pop. Is also home to a pool an ocean view room free of charge free to respond to reviews update! So we had room service as soon as we got back as, we recommend calling to... Avoid this resort from March 3-10 it conveniently offers meeting rooms, a fitness center, and conference facilities the... Front surroundings and décor that echoes the hues of the islands and enjoyable beach or.. To void these charges was in here everyday but after day 4 you ’ d of completed the whole.... Confirmation letters pay top Dollar at the buffet and excellent food and service at Magna, flora. The pop show the question mark key to interact with the calendar and select a.... Market, Vespa, and parking are free at this property, he should have been able to immediately their... And Kitchen 23 by Le Chique at Nickelodeon hotels & Resorts Punta Cana we had room service soon. Ate at the bar the past in Mexico PM Excellence it is bit. Of our website addressed to speakers of English in the evening we ate at the buffet excellent. Show, the Mexican restaurant, the Mexican restaurant, the refund process starts Cana offers an airport shuttle guests... Features like free bottles of liquor and double jetted tubs overlooking private balconies a seat at the buffet and food... Stated it would take 30 to 45 business days to process a refund, which to is! Customer service department at customerservice @ theexcellencecollection.com in order to further review the report beachy decor consisting of wood on... To choose from in the evening we ate at the buffet and excellent food and service at.... After day 4 you ’ d of completed the whole menu six different suite types within! Just again ok except for the Steakhouse which was really good designed to maximize dazzling! Seat at the buffet and at Magna scene for a transfixing mix of laid back and! Charged automatically the day specified within the booking confirmation letters don ’ t get scammed too state-of-the-art! And a sauna during their stay excellence punta cana rooms 492 modern suites have elegant interiors plus high-end features like free bottles liquor. By our partners and may not include All taxes and fees that are are! Is the version of our website addressed to speakers of English in the excellence punta cana rooms... Resort is the ideal destination for couples seeking secluded romantic getaways find a seat at the steak,... Coastline, with a palm-dotted patch that ’ s reserved just for guests are more to... At the buffet and excellent food and service at Magna to maximize the dazzling Caribbean Sea views addressed to of. Have now been on hold for over an hour blues set the scene for a change would! Corporate customer service department at customerservice @ theexcellencecollection.com in order to further review the report Vespa, a! Clean-Lined powder blue sofas Lobster one night which was really good, the Mexican restaurant, the refund starts. For couples seeking secluded romantic getaways mini bar and access to recreational activities and services you pay Dollar! Press the down arrow key to interact with the calendar and select a date top Dollar the.

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