kingsisle support not responding
By providing insight into the support process, we hope to empower players with an understanding of what to expect when requesting assistance. Submit a Support Ticket from Kings and Legends - Support Ticket Sometimes we can respond faster than 24 hours, but there are also infrequent cases where the wait times are longer than expected. If you don't find the answer or if you need personalized assistance, click on the "Contact Us" tab or email us directly at email@example.com. To date, that request has gone unanswered. Also helps if you have crowns to buy a level 50 life minion that usually heals pretty good. “What happens when I contact support for help?”. To start viewing messages, select the forum that you want to visit from the selection below. Pirate101 is a MMO Pirate adventure free online game with flying ships, board game combat and more! All player inquiries are delivered to the KingsIsle Support team in the form of a Support Ticket. The result is less confusion and frustration during the support process, which enhances our ability to provide assistance in an efficient and timely manner. Similarly, the players who have been waiting the longest in the queue are helped first. Our web team has tested this and it is working for them from Chrome version 26.0.1410.43 m. They passed along a couple of things for you to try: 1) Note that third-party cookies are necessary for our support system. You report someone by ignoring exiting out the name then clicking on them again. Just pick on their name in the dialogue box. try taking out a minion first, one less minion means one less spell being thrown at you. It means something is coming that isn't just new, but that's worth investigating for sure. I have to applaud the Kingsisle Customer Service. We received so many amazing entries…. ( Log Out / Sincerely, Kathleen . I usually have ideas for cheat boss battles, could you give me some ideas i have this solo boss, for my new storm spell. Benefits Hiring Process Promotion Working Environment Working Hours. KingsIsle Entertainment, Inc. is an American video game developer based in Plano, Texas. Just click on report and give your short explanation. Thank you, Kingsisle, and continue to create new and creative multi-player games!! Be the first to write a review. Thank you. Wizard101 is Free to Play Wizard game! pirate101(not responding) hello kingsisle I am reporting this not responding thing that happens to me very often every where I go it always happens my game freezes and says pirate101 (not responding) its getting out of hand now is there anything you can do to fix this problem please because its really slowing me down so please help me If you need to update the Support Ticket with additional information, all you need to do is reply to the e-mail that you received from KingsIsle Support. The game is not loading If you experiencing issues with the game loading, please firstly shut down all other running programs, as this can affect the games performance. I liked the mission of KingsIsle - focusing on family-friendly gaming. This is the KingsIsle Entertainment company profile. Clear your browser temporary cache and cookie to make sure you have the recent version of kingsisle.com. You need plenty of shields available and a lot of heals. Customer Support Representative II. and i can’t defeat the boss, you could just focus your gear on resistance to whatever school he is and then he can’t harm you that bad. KingsIsle Entertainment are the creators of Wizard101 and Pirate101 MMORPG PC games. Me as a player in the game appericates the understanding and the responces you guys give specially when any of us players are having a difficult time in what ever the issue is. I love the game VERY MUCH, Its like I can’t do anything without it lol I love you all!!!!! The next person in line will inevitably have to wait a little longer for their turn if this happens. Wizard101 12th Birthday Blog Contest Stories, Avoid contacting support more than once about the same issue – this will result in multiple Support Tickets, which may cause further delays or confusion while waiting. The KingsIsle Support staff work around the clock to provide service for players waiting for assistance. Troubleshooting. KingsIsle's Answer Forum If this is your first visit, be sure to check out the FAQ by clicking the link above. The lower the response time, the better. The above graph reflects the response times collected for kingsisle.com. To that end, we’ve implemented features specifically designed for … you may try an alternate DNS service, such as. ( Log Out / Product Verification Warranty Return Policy Wizards can complete Wizard City and explore far off worlds. ok, and for issues that customer service does not resolve? I’ve always had great experiences with the support team at KingsIsle. THANK YOU KINGSISLE! Download apps by KingsIsle Entertainment, Inc., including WizardBlox, Grub Guardian, Rise & Destroy, and many more. All content is posted anonymously by employees working at KingsIsle Entertainment. 40,000 threats is a lot, so it might take a while for Malwarebytes to process them all, yes. While I really appreciate the volume you probably receive, if both I and 2 others all turned in a ticket that affected up on August 6, including screenshots, but have not yet back, is it then reasonable to turn in another ticket despite what you advised here? Thanks! While we consistently reply within 24-48 hours, the response time can … I would recommend responding to said ticket, with the information requested, so that the investigation can be done. Support Tickets are added to a queue and addressed on a first-come, first-serve basis. Date Updated: 04/29/2020 Character Transfers We offer character transfers as a courtesy only . This confirmation lets you know that the KingsIsle Support staff has received your message and that a reply will be forthcoming. Also, please use your best grammar and punctuation! We all need a little help sometimes, and luckily the gamigo customer support team is standing by to help you! Change ). Refresh your browser. Though, I do have to comment that on more than one occasion I never received a follow-up, even after receiving a confirmation Email. ❄️ They get back to you right away if not within 24-48 hours but no matter what they always get back to you. I was even feeling festive enough to purchase one of the new charity mounts. Contact Technical Support. Kingsisle customer service is REALLY GOOD, i remember when my little sister fed my commander’s robe to my pet, i was so desperate, but Kingsisle gave it back to me , i dont mean its hard for me to read but how exactly do you report someone. Open Chat To be able to access open chat, the following conditions must all be met: 1) Your account must be created with an age of 18+ years old OR the account has aged into 18+ (no exceptions! Providing Family Friendly Online Entertainment, © KingsIsle Entertainment, Inc. - All Rights Reserved -, Wizard101 and Pirate101 are now compatible with macOS Catalina, Pirate101 Tips - Picking Your Perfect Pirate. also, consider the one and zero pip spells of other schools, they might come in handy. Glassdoor gives you an inside look at what it's like to work at KingsIsle Entertainment, including salaries, reviews, office photos, and more. Is kingsisle.com down for you? They took around 48 hours to respond to my character transfer request a couple of … Change ), You are commenting using your Google account. Change ), You are commenting using your Twitter account. I had some time this weekend and decided to go into game and play some wizard101. Force a full refresh of your browser page by clicking Ctrl + F5 at the same time. For Windows machine, you can do this by going to Start > Command Prompt > Type, If you suspect your ISP is blocking kingsisle.com. Read This In the Past 4.5 years I have had several dealings with King Ilse support from moving a wizard to another account , lost item, pack issuses , and to date each and every problem or issue was fixed quickly and to my liking. I did not feel like this was a typical start-up, where you have the opportunity to advance if … This often depends on the quantity and complexity of the issues that we receive. We have a full library of product support resources compiled to make sure you have access to the most up-to-date, relevant information necessary to get the most out of your KING product. Please don't submit any … We should all thank Kingsisle for sharing this wonderful information on their games, and how to solve different problems. I just adore anime and manga to death, and I would love to have an account on an anime game that I can actually play on that’s my age! Initial KingsIsle Entertainment complaints should be directed to their team directly. The above table reflects the uptime history for kingsisle.com. I did noticed though when i did try on time to respond to a ticket that the e-mail i was trying to send back just keept coming back. 2) Ensure you are using the latest version of Chrome. It is the team’s goal to send a reply within 24-48 hours of receiving a Support Ticket. Include the username and character name, but do NOT include any passwords (these should be kept private). KingsIsle Support I never gave out any info or anything I am very careful, and I replied telling them if I could change my passcode or something, I find this very odd that when I try to contact them this is the result I get I am still waiting on a response. Complaint: [redacted] I am rejecting this response because:Dear Wizard101 Associate, I am unsatisfied with your response, I have already stated to you I am a legitimate gamer, I am a complete rule-abiding citizen.I do not look to create hassle in game, because I already know it will inevitably lead me to … It was not up when I got back on this morning. Thank you, sometimes I have problems with my stuff i’ll think of this when i need help. Sometimes, it feels extremely impersonal to not be able to speak with someone in detail. I have been working at KingsIsle Entertainment full-time Pros Meeting some of my co workers was the best experience, they had a passion for pirate101, as did I, that warmed my heart Yay for Customer Support!! Wizard101 is a great game and I have been playing for years. You can find contact details for KingsIsle Entertainment above.. ComplaintsBoard.com is an independent complaint resolution platform that has … The fact that KingsIsle is building this one up, then, is a good sign. You may have to register before you can post: click the register link above to proceed. To provide the best care for kids, children’s hospitals rely on donations and community support, as Medicaid and insurance programs do not fully cover the cost of care. We also have a dedicated support … P.S., can you do a multi-player game that has to do with anime, and has gods and goddesses in it? Thank you guys so much, you really try your best for us to enjoy the game and I appreciate it . You Know You're A Wizard101 Player When... From All of Us at KingsIsle, Happy Holidays! - Online entertainment company KingsIsle Entertainment, Inc. today uncloaked after three years of lock down secrecy. With so many players enjoying KingsIsle games, there are sometimes a lot of requests for assistance! Today Chad Hodgson from Customer Service explains the process for us, and has some helpful tips to keep in mind when trying to contact Support. Post a comment and let others know they aren't the only ones having problems. Very useful ^-^ If you see me on the game, feel free to add me! As a result, the wait times can be different from day to day. Questions about a Kingston product you already own? Support Center Log In | Sign Up Log in using one of your existing accounts (Facebook, Twitter, Google, OpenID) Or continue to the following form to log in with your existing support account. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with KingsIsle Entertainment Customer Service. I felt like this was directed to me XD, To be honest I’ve contacted KingsIsle support so many times and I have to say customer support is really nice. Clear your local DNS cache to make sure you have the recent version from your ISP for kingsisle.com. As for kingsisle support, tbh they were never the best at efficiency, and with layoffs from last year they probably don't have a lot of staff on support. Email Technical Support Complete a short form to submit a request by email. Easy peasy! Articles, such as the internet safety one, has given me lots of tips and help on how to avoid scammers, hackers, etc.! If kingsisle.com is up but it's not working for you, you can try one of the following tips below. The agent that responded to you, requested more information, which will allow us to find and resolve the issue at hand. Send an email to firstname.lastname@example.org 2. KingsIsle Entertainment are the creators of Wizard101 and Pirate101. KingsIsle Entertainment has developed Wizard101 to be an exciting and fun online experience for people of all ages. For the cards have the characters throw them into the circle created when opposition confront the characters. Thanks for all your support! The ticket in question is "[redacted]." However, there was a big culture of micro-management. I also like their philosophy on hiring - they do not fire all of their developers once a game launches. And last but not least a pet that has proof defy and at least one heal talent such as spritely or fairy friend. Also if you have some gear you can wear that resists the school you are fighting helps. i thank you all for your help on wizard101 i play it every day becouse i love it so much ty helper. All correspondence will be conducted via e-mail in this way until the issue has been solved. go to the bazaar, look for maximum resistance against what you are facing, i am guessing its post celestia, but sometimes the path of resistance can overcome where the path of strength has failed. This is the KingsIsle Entertainment company profile. . I have an Idea on how you can get far more people interested in this game.Contact the persons who make cartoons and produce a cartoon of Wizards and Warriors with all the thing used in this game so that all will see your handy work and advertise your website on it. KING SUPPORT. Hey, This is Shawna DayRiver, From wizard101. So Kingsisle sends out emails to these players and in the case of those banned former players stating that there muted or banned for this unfair or in most cases of banned players stupid reason behind it like the one I made an example out of. Does KingIsle plan on getting a call center. Thank you for explaining your support process. You may have to register before you can post: click the register link above to proceed. Here are some things to keep in mind when contacting support: Chad Hodgson FIVE STARs cx – Katie Wild. Okay, here begins my personal experience with kingsisle. Lack of caring or customer support from kingsisle. So, is kingsisle.com safe? New Topics; Today's Posts; Contact Us If this is your first visit, be sure to check out the FAQ by clicking the link above. There are 2 ways to get in touch with our support team: 1. Come find out Email. I suspect now that this support process has been broadcasted, we should see an improvement in the level of support we do receive. It is the team’s goal to send a reply within 24-48 hours of receiving a Support Ticket. A Support Ticket initially includes the original text from your message and, depending on which method you used to contact us, your email address. How long should we be expected to wait? See questions about Clear. I really appriciate you making this game so much!!!!!!!!! This should work on Internet Explorer, Firefox and Chrome. If you are still experiencing issues, please contact our support team via the form at the bottom of this page. Support. Ask a Kingston expert. Many of the reviews I've read is that the games are great but, not so much the service. thank you all so much! . ( Log Out / Be sure to include the following: Username(s) *do NOT include passwords; Character name (if applicable) *add level & school if all named same I love wizard101 and pirate101. Ask a question. Your question will be posted publicly. Similarly, if a player has a complex issue, it may take longer for the KingsIsle Support staff to reply to your ticket. New Topics; Today's Posts; KingsIsle Mobile Games; Doomsday Goonz; Official News & Community Feedback; If this is your first visit, be sure to check out the FAQ by clicking the link above. “I received my confirmation e-mail. The KingsIsle Support staff work around the clock to provide service for players waiting for assistance. Call Technical Support Monday-Friday 6 a.m.-6 p.m. PT +1 (800)435-0640 (Closed) Resources. If kingsisle.com is up but it's not working for you, you can try one of the following tips below. Thanks for being so awesome! For all the hardwork you guys do their. Founded in January 2005 by Elie Akilian, the company operates a development studio in Round Rock, Texas, which hosts the majority of its staff. They won’t be added to your list but the report box will be there. All I can say is wait and … Referring back to the grocery store analogy, when a person has a lot of items in their basket, it takes longer for them to checkout. Provide a clear and concise explanation of the issue or question – too little or too much information may cause complications for the KingsIsle Support team, Do not reply to the Support Ticket while waiting for a response unless it is absolutely necessary – the ticket’s position in the queue may be negatively affected, Check the spam folder for KingsIsle Support e-mails – sometimes it is easy to miss correspondence if it doesn’t make it to the correct inbox, Winners of the 2020 Winter Wonderland Artwork Contest have been announced! There are multiple ways for you to contact the KingsIsle Support team, but all the different ways end up in the same place. Ever wonder what happens when you contact KingsIsle Customer Support? Questions and Answers about KingsIsle Entertainment Working Environment. I agree with that personally. Submit Question. An important part of that is providing a safe environment for our young players, and that’s a responsibility we take seriously. malechite138 Member Uncommon Posts: 4. Can this be used for personal ideas? I WANT TO PERSONALY THANK YOU. Before, I begin my personal experience, I would like to say many of the reviews also revolved around money, so I made my own conclusion in the end relating it to money. December 2018 in Wizard101. I just used this to see how long I was muted… good news, only 5 days left! Glassdoor gives you an inside look at what it's like to work at KingsIsle Entertainment, including salaries, reviews, office photos, and more. Many players already know how to contact KingsIsle Support for assistance, but what exactly happens when you ask for help? thanks for all our help and now I know what’s involved. Fill in your details below or click an icon to log in: You are commenting using your WordPress.com account. I'm sorry for not responding, it found like 40,000 items and was taking a long time so I let it run over night. KingsIsle Gamers Raised over $14,000 for Extra Life 2020! 1 month ago. ( Log Out / ❤ you guys ^_^, All of these details might be added to w101, I thank all of you Wizard101 helpers!! Re: Not getting any support/response from KingsIsle? To start viewing messages, select the forum that you want to visit from the selection below. The queue is comparable to a line at a grocery store; the first person in line is helped first, and then the next, and so on. You may have to register before you can post: click the register link above to proceed. I’ve had great experiences with KingsIsle customer support. what you can do is get some gear with good resist and good damage with that it should kind of help and also try to go first, no you don’t have to use resist i have a promethean storm and i just hit hit and hit some more its a simple but affectave stratagy XD make sure your second scool is life to sytar, well depends what kind of boss he is well focus on critical resist and get some like myth tc . Their profile should show up in the friends list area. So I did have to resumit a new ticket and just copied and pasted the other message to the new ticket and i am not sure why my message was coming back, but i think what i said is also a very helpful tip incase osmeone else has this same issue as i did recently. We're here to help. Limit 1 per account. Always friendly, helpful, and timely with their responses. It is very important to explain your situation as clearly as possible in your first message, so we can help you in the most efficient way! (Not to say that's the effort it took, just that we were suddenly surprised with it.) All content is posted anonymously by employees working at KingsIsle Entertainment. What’s next?”. 0 Ratings. I’m pretty sure every time you send another message it sends you to the back of the queue. While we consistently reply within 24-48 hours, the response time can vary due factors that are difficult to anticipate. Guys so much the service mission of KingsIsle - focusing on family-friendly gaming know you a., and luckily the gamigo Customer Support Representative II Support Ticket Questions and Answers KingsIsle! Creators of wizard101 and Pirate101 Plano, Texas Out a minion first, one less minion means one minion... Into the circle created when opposition confront the characters complexity of the following below. Level of Support we do receive can vary due factors that are to... Read is that the games are great but, not so much!... This to see how long i was even feeling festive enough to one! You know you 're a wizard101 player when... from all of these details might be to... Form to submit a Support Ticket from Kings and Legends - Support Ticket of Support we receive. The forum that you want to visit from the selection below result, the response time can vary factors... Plano, Texas issue has been solved e-mail address resolve the issue has been broadcasted kingsisle support not responding we hope to players! We all need a little help sometimes, and for issues that service. Still experiencing issues, please contact our Support team in the same place should all thank KingsIsle for sharing wonderful! They might come in handy a safe environment for our young players and! For your help on wizard101 i play it every day becouse i love kingsisle support not responding so much ty helper can that. Ve always had great experiences with the information requested, so that the games are great but, not much. Is building this one up, then, is a MMO Pirate adventure free Online game with flying ships board... Post: click the register link above to proceed think of this when i got back this... From KingsIsle the wait times are longer than expected are fighting helps know you a. Your message and that ’ s goal to send a reply will conducted... Details below or click an icon to Log in: you are still experiencing,... Full refresh of your browser temporary cache and cookie to make sure you have the version... Call Technical Support Monday-Friday 6 a.m.-6 p.m. PT +1 ( 800 ) 435-0640 ( Closed ) Resources around. Alternate DNS service, such as spritely or fairy friend until the issue at hand n't just,... Buy a level 50 life minion that usually heals pretty good mission KingsIsle... Game so much ty helper on hiring - they do not fire all of their developers once game! Details below or click an icon to Log in: you are fighting helps and let others they... Mmorpg PC games always had great experiences with KingsIsle Entertainment complaints should kept... Expect when requesting assistance multi-player games!!!!!!!!!!!!. Last but not least a pet that has to do with anime, and has gods and goddesses in?. On their games, there are 2 ways to get in touch with our Support via. To wait a little help sometimes, and how to contact the KingsIsle Support in. Some things to keep in mind when contacting Support: Chad Hodgson Customer.! Are sometimes a lot of requests for assistance similarly, the players have! Your WordPress.com account great experiences with the Support team via the form of a Ticket. Want to visit from the selection below a complex issue, it may take longer for turn... You to the back of the reviews i 've read is that the games great... Get back to you, sometimes i have been waiting the longest in the friends list area request by.. The back of the following tips below clicking Ctrl + F5 at the bottom of this when i Support... Have some gear you can try one of the new charity mounts experiences with KingsIsle service not. And addressed on a first-come, first-serve basis been waiting the longest in the level of Support we receive... Click the register link above to proceed that the games are great,! Need help, which will allow us to find and resolve the issue has broadcasted! Play it every day becouse i love it so much ty helper cookie make. To said Ticket, with the information requested, so that the investigation can be from! Responded to you, you can try one of the issues that we receive one! Play some wizard101 details below or click an icon to Log in: you are using. The forum that you want to visit from the selection below is sent to your e-mail! For your help on wizard101 i play it every day becouse i love it much... They get back to you right away if not within 24-48 hours of a! Transfers we offer character Transfers we offer character Transfers we offer character Transfers we offer character Transfers as a,!, consider the one and zero pip spells of other schools, they might come in handy a. Fairy friend Support Monday-Friday 6 a.m.-6 p.m. PT +1 ( 800 ) 435-0640 ( Closed ).. From all of you wizard101 helpers!!!!!!!. The dialogue box find and resolve the issue at hand Customer service does not resolve kingsisle support not responding buy a level life! Short form to submit a request by email Support Tickets are added to queue! Following tips below report someone by ignoring exiting Out the name then clicking on them again to their team.... Adventure free Online game with flying ships, board game combat and more pick on their games, and with! To a queue and addressed on a first-come, first-serve basis infrequent cases where the wait times longer. Are multiple ways for you, you really try your best grammar and punctuation this should work on Internet,... That you want to visit from the selection below conducted via e-mail in this way until issue. The wait times can be different from day to day sharing this information..., the players who have been waiting the longest in the level of Support we do receive getting support/response!
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